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How myprize Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, and use our platform in eligible states. We keep our practices clear and our language plain — no fine-print runarounds.

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myprize How myprize Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We've built our data practices around a straightforward principle: collect what we need, protect it properly, and make it easy for you to understand and control. Below are the four areas we focus on most when it comes to keeping your account information secure and your privacy intact.

Encryption & Account Security All data you submit — including payment details for PayPal, Venmo, and Play+ — is encrypted in transit and at rest using industry-standard protocols.
Cookie Policy We use cookies to keep you logged in, remember preferences, and measure how the platform is used. You can adjust cookie settings through your browser at any time.
Data Retention Account and transaction records are kept for as long as required by applicable state law or our operational obligations — and no longer. You may request deletion where law permits.
Third-Party Access We share data only with payment processors, identity-verification partners, and regulators as required. We do not sell or trade your personal information to advertisers.
PRIVACY CONTACT

Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something on file, or raise a concern about how we've handled your information, our account support team is the right first stop. You can reach us through live chat in the platform, by email, or through the help center linked in your account settings. We aim to respond to all privacy-related requests within a reasonable timeframe consistent with applicable state law.

Team online

Live Chat

Start a live chat session directly inside your account. It's the quickest path for questions about what data we hold on file for you.

Email Support

Send a written request to our support address listed in your account settings. We'll confirm receipt and follow up with next steps.

Help Center

Our help center covers common privacy questions — account data, cookie settings, and how to request a copy of your personal information.

Privacy Policy: Common Questions

These are the questions we hear most often from people reading through this policy. If something isn't covered here, reach out through live chat or the help center in your account.

We collect your name, email, date of birth, and identity documents needed to verify eligibility under state law. Payment account details for PayPal, Venmo, or Play+ are also captured at deposit.

We share data only with payment processors, identity-verification services, and regulatory bodies where required by law. We do not sell your personal information to advertisers or marketing networks.

Submit a written request through the email address in your account settings or start a live chat. We'll verify your identity and provide your data consistent with applicable state law.

Yes, where permitted by the law of your state. Contact our support team with a deletion request. Some records may need to be retained for legal or regulatory reasons before we can fully remove them.

We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage or turn off non-essential cookies in your browser settings at any time.

We retain records for as long as required by applicable state law and our operational needs. Once those obligations are met, data is deleted or anonymized in line with our retention schedule.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.